Customer Reviews & Stories for Exclusive Auto in Yucaipa, CA
"Having been a customer for about 5 years that in itself shows what excellent service they provide. They are more than willing to give you a ride home, if needed, and I've never heard them intimidate a customer. Mark has been a great service advisor.
Only complaint is the complicated coffee machine - need written directions posted so one can use it - also need smaller muffins."
"Was pleased by the price, friendliness and knowledge of the staff. I always feel safe when I come here!"
"Always great service! Vehicles ready when promised! Top mechanics who are extremely professional and attentive to customers needs."
"Had my BMW worked on here and it was half the price of the dealer. Definitely recommend. Could also walk next door and get some Mexican food for lunch while having my car worked on."
"These guys are great! My sorry car limped into their parking lot and it was barely running. They popped the hood, figured out the problem and repaired it in 30 minutes!!! Plus, they were professional and courteous!"
"It's very rare these days to find an honest mechanic shop. With that being said, I've found one. The guys here at Exclusive Auto are top notch. They know what they are doing and won't try to rip you off. The service and knowledge their team delivers is excellent. Thank you Exclusive Auto, you guys rock!"
"Have trusted them with my cars for many years. Best quotes for service on Volkswagen's in Yucaipa."
"Thank you all to the Exclusive Auto staff. You guys did it again! ;-) Still a satisfied customer with all the great customer service and a great job with the service done to my car. Thanks again guys."
"You are always given immediate attention when you walk in. The service always meets or exceeds what I expected. The office and shop areas are clean and well organized. Your state award is well deserved."
"I am glad to have found reliable and friendly mechanics in Yucaipa. My Mini (Charlie) is geting older and the drive to Irvine for service is not fun. Having you so close to home has been a plesant surprise, especially when I feel like I am getting better BMW treatment then I got at the BMW auto shop. Thank you all."
"I am definitely a very happy client. My car runs great and I have a definite increase in mileage. With the price of gas, that is a plus. Every opportunity I get, I'll definitely recommend your business for service.
"When I visit my daughter in Yucaipa, I'll be back in for service!"
"I want the web world to know Exclusive Auto is by far the BEST around. Everybody in town will tell you the exact same thing if you ask. They treat people so kindly and honestly, you don't see that much anymore. If you learn more about them you will even see how much they do for the community. They even just gave away a car to a mom and daughter that have been going thru some very tough times! (PURE KINDNESS) You can hear and see for yourself, they are really good people that actually care about us!"
"I have been extremely pleased with everybody at Exclusive Auto. I started going here about a year ago, and have been back several times. Every time I need them, I feel very secure with what is being done - because it always works exactly like it's supposed to afterwards. But, as a woman, I really appreciate the time they take to explain everything to me so I can understand it, and then they always call a few days later just to make sure everything is working properly and that I'm happy. Until I found Exclusive, I have never felt this way about a car place. I totally recommend them to everyone!"
"We went in to have the little light that was on, that looks like a motor, checked out. I have to say that I have never seen a car repair place so clean. There is a glass wall that lets you see the whole shop from the lobby, and it is as clean as a doctors office!!! They gave me a ride home for the day and fixed the little light thing. I am very impressed. They even called me a couple of days after just to see if everything was working right (and yes it is), and then I even got a hand-written thank you card from them the next week (I ask you, who does this anymore nowadays?) A job very well done!!!"